{"project":"Crackgate","exportedAt":"2026-10-27T17:13:50.433Z","note":"User reports and public-source cases are separate. Emails, serials, and receipts are not included. Coordinates are city-level, about 10 km. Demo rows are excluded unless includeDemo=1. This is not a random sample.","count":0,"sourceCount":14,"reports":[],"sources":[{"id":"GAbmR3sqOKnQ","sourceUrl":"https://www.reddit.com/r/iPhoneFold/comments/1xggo21/yep_it_happened/","sourceType":"reddit","confidence":"medium","country":"US","countryName":"United States","city":"Detroit","lat":42.31046,"lng":-82.99465,"precision":"city","model":"iPhone Duo Star White 512GB","dateReported":"2026-10-27","daysOrFolds":"~20 folds, 2.5 days","symptomSummary":"Snap sound while opening, then a line across the inner screen; no pressing on the screen; manufactured September 2026.","appleOutcome":"Pending: replacement process started.","createdAt":"2026-10-27T13:27:59.724Z"},{"id":"tv9-BMrPaCkr","sourceUrl":"https://x.com/i/status/2115049500427350316","sourceType":"x","confidence":"low","country":"CN","countryName":"China","city":"Henan","lat":33.95616,"lng":113.99041,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-27","daysOrFolds":"same day","symptomSummary":"Inner screen cracked on day one; owner later posted a video to show it was a real fault, not a wallpaper.","appleOutcome":"","createdAt":"2026-10-27T13:27:44.537Z"},{"id":"WNZU5ZlM63NU","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xekbh4/megathread_crackgate/19rp7f1kkk1tt/","sourceType":"reddit","confidence":"medium","country":"US","countryName":"United States","city":"","lat":39.97485,"lng":-98.80115,"precision":"country","model":"iPhone Duo","dateReported":"2026-10-26","daysOrFolds":"","symptomSummary":"Cracked after opening the phone (the day before the comment).","appleOutcome":"Local Apple Store replaced it in about two hours from service stock.","createdAt":"2026-10-27T13:27:44.240Z"},{"id":"Px4J-mQ5biTB","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xekbh4/megathread_crackgate/19rngiq85e5vn/","sourceType":"reddit","confidence":"low","country":"KR","countryName":"South Korea","city":"","lat":36.3816,"lng":127.95391,"precision":"country","model":"iPhone Duo","dateReported":"2026-10-25","daysOrFolds":"1 day","symptomSummary":"Same crack along the hinge as other reports after about one day of use.","appleOutcome":"Taken to an authorised Apple service provider; Apple technician to assess…","createdAt":"2026-10-27T13:27:44.237Z"},{"id":"VvrI-d6kukE3","sourceUrl":"https://x.com/i/status/2114489142013055192","sourceType":"x","confidence":"medium","country":"US","countryName":"United States","city":"Virginia","lat":37.10025,"lng":-78.52652,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-25","daysOrFolds":"1 day","symptomSummary":"Cracked along the crease within 24 hours of delivery; touchscreen progressively failing.","appleOutcome":"Owner says Apple confirmed a manufacturing defect, not accidental damage.","createdAt":"2026-10-27T13:27:44.233Z"},{"id":"0pf5Qv-J2LJX","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xeruq3/","sourceType":"reddit","confidence":"high","country":"IN","countryName":"India","city":"Chennai","lat":13.11534,"lng":80.23479,"precision":"city","model":"iPhone Duo Night Sky","dateReported":"2026-10-25","daysOrFolds":"1 day, ~20 folds","symptomSummary":"Inner screen cracked at the hinge on day one while setting the phone up.","appleOutcome":"Apple Support in India declined because it was bought from a reseller; the…","createdAt":"2026-10-27T13:27:43.857Z"},{"id":"AAA2GWjP4Lfp","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xekzwh/","sourceType":"reddit","confidence":"high","country":"US","countryName":"United States","city":"","lat":39.97485,"lng":-98.80115,"precision":"country","model":"iPhone Duo","dateReported":"2026-10-24","daysOrFolds":"1 day","symptomSummary":"Left closed on charge for 10 minutes; on opening the inner screen was black, and after a restart cracks were visible at the hinge. Owner says never dropped.","appleOutcome":"Genius Bar diagnosed a bad panel; free replacement, but stock had to be…","createdAt":"2026-10-27T13:27:43.136Z"},{"id":"XxbYROw0njSa","sourceUrl":"https://x.com/i/status/2114113240317759533","sourceType":"x","confidence":"high","country":"US","countryName":"United States","city":"New York","lat":40.6935,"lng":-74.06719,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-24","daysOrFolds":"1.5 days","symptomSummary":"Lines across the right side of the inner display after a normal opening; owner says it was not dropped.","appleOutcome":"Replaced by Apple Fifth Avenue (owner posted old and new units).","createdAt":"2026-10-27T13:27:43.132Z"},{"id":"IwZZ8AIOfwIn","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xehi9b/","sourceType":"reddit","confidence":"high","country":"US","countryName":"United States","city":"Jacksonville","lat":30.36292,"lng":-81.69639,"precision":"city","model":"iPhone Duo Star White 512GB","dateReported":"2026-10-24","daysOrFolds":"0.125 days, ~20 folds","symptomSummary":"After ~3 hours of careful use, hinge resistance on opening; on the third attempt a pop at the halfway point and the inner display broke.","appleOutcome":"Apple Store said it looked dropped/damaged and suggested insurance; owner…","createdAt":"2026-10-27T13:27:43.128Z"},{"id":"Rmrbqlk7YNk1","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xe6r6j/","sourceType":"reddit","confidence":"high","country":"AU","countryName":"Australia","city":"","lat":-25.15271,"lng":133.64139,"precision":"country","model":"iPhone Duo 1TB or 2TB","dateReported":"2026-10-24","daysOrFolds":"1 day","symptomSummary":"Under 24 hours after pre-order collection: slight resistance, a cracking noise, then a large line across the inner display.","appleOutcome":"Apple Store had no 1TB/2TB replacement stock; replacement ordered with no ETA.","createdAt":"2026-10-27T13:27:42.136Z"},{"id":"rZkwWVVh-i4I","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xdemgv/","sourceType":"reddit","confidence":"low","country":"CN","countryName":"China","city":"Shanghai","lat":31.26123,"lng":121.44268,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-23","daysOrFolds":"same day","symptomSummary":"Owner says the inner screen failed during a normal unfold while still leaving the carrier store.","appleOutcome":"Reportedly refused warranty at an Apple Store in Shanghai (classified as user…","createdAt":"2026-10-27T13:27:42.132Z"},{"id":"4qPj-aEQaKmm","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xdhp7w/","sourceType":"reddit","confidence":"medium","country":"CA","countryName":"Canada","city":"Toronto","lat":43.65792,"lng":-79.33179,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-23","daysOrFolds":"same day","symptomSummary":"Another customer's unit broke during in-store setup at an Apple Store; photographed by a bystander.","appleOutcome":"","createdAt":"2026-10-27T13:27:42.060Z"},{"id":"RM_6Gluusz57","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xdqmmc/","sourceType":"reddit","confidence":"high","country":"US","countryName":"United States","city":"Dallas","lat":32.78836,"lng":-96.8022,"precision":"city","model":"iPhone Duo","dateReported":"2026-10-23","daysOrFolds":"same day, ~4 folds","symptomSummary":"Failed during initial setup: hinge grew tight, then a loud pop when pushed past it; inner screen cracked.","appleOutcome":"Carrier (AT&T) suggested Apple; Dallas Apple Store swapped it the same day at…","createdAt":"2026-10-27T13:27:42.056Z"},{"id":"7pcU6zdLawz2","sourceUrl":"https://www.reddit.com/r/iPhoneDuo/comments/1xday9i/","sourceType":"reddit","confidence":"high","country":"AU","countryName":"Australia","city":"","lat":-25.15271,"lng":133.64139,"precision":"country","model":"iPhone Duo","dateReported":"2026-10-23","daysOrFolds":"0.25 days, <20 folds","symptomSummary":"Felt something under the inner hinge while unfolding, then an audible crack; screen broke along the hinge with a band of white pixels; no surface damage.","appleOutcome":"Apple phone support offered express replacement (full-price hold); Apple Store…","createdAt":"2026-10-27T13:27:42.051Z"}]}